Data protection Policy
The following data protection declaration applies to the use of our online offer industriebodensanierung-wittich.de (hereinafter “website”).
We attach great importance to data protection. Your personal data are collected and processed in compliance with the applicable data protection regulations, in particular the Datenschutzgrundverordnung (DSGVO).
Responsible for the collection, processing and use of your personal data according to Art. 4 No. 7 DSGVO is:Wittich Industriebodensanierung GmbH
Töpferstraße 16 B
If you want to object to the collection, processing or use of your data by us in accordance with these data protection regulations as a whole or in part, you can address your objection to the person responsible.
You can save and print out this data protection declaration at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website and the contact form integrated there.
3 What data we use and why
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
Here, we, or our hosting provider, processes inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with. Art. 6 § 1 Satz 1 f) DSGVO in conjunction with Art. 28 DSGVO.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction. We collect, save and use data about every access to our website (so-called server log files). The access data include:
- Name and URL of the retrieved file
- Date and time of access
- amount of data transferred
- Notification of successful retrieval
- Browser type and version
- operating system
- Referrer URL (i.e. the previously visited page)
- Websites that are accessed by the user’s system via our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without assignment to you personally or other profiling for statistical evaluations of the operation, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of use of our website Website and services, as well as billing purposes, provided clicks to measure. Based on this information, we can provide personalized and location-related content and analyze traffic, find and fix errors and improve our services.
This is also our legitimate interest in accordance with Art. 6 §. 1 S. 1 f) DSGVO.
We reserve the right to check the log data retrospectively to determine whether there is reasonable suspicion of unlawful use. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or is necessary for the provision of services or billing for a service, e.g. B. if you use one of our offers. After canceling the order process or entering payment, the IP address will be deleted if it is no longer required for security purposes. We also store IP addresses if we have a specific suspicion of a crime in connection with the use of our website. We also save the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve, for example, to enable using the shopping cart function across several pages.
We also use persistent cookies to a small extent (also small text files that are stored on your device), which remain on your device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This allows us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to show you information on the page that is tailored to your interests.
The following data and information is stored in the cookies:
- Log-in information
- language settings
- entered search terms
Information about the number of visits to our website and the use of individual functions on our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not inserted in the cookie. Based on the cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website.
3.4 Data to fulfill our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data that is linked to a user account (see below) is retained in any case for the time that this account is maintained.
The legal basis for the processing of this data is Art. 6 Para. 1 L. 1 b) DSGVO, because this data is required so that we can fulfill our contractual obligations towards you.
3.5 User account
You can create a user account on our website. If you wish this, we need the personal data requested when you log in. When logging in later, only your email or username and the password you have selected are required.
For the new registration we collect master data (e.g. name, address), communication data (e.g. email address) and payment data (bank details) as well as access data (username and password).
In order to ensure your proper registration and to prevent unauthorized registrations by third parties, you will receive an activation link by email after registration to activate your account. Only after registration has been made will we permanently save the data you have provided in our system.
You can have us delete a user account once you have created it, without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned in section 1 (e.g. email, fax, letter) is sufficient for this. We will then delete your stored personal data insofar as we do not have to save it to process orders or due to statutory retention requirements.
The legal basis for the processing of this data is your consent in accordance with Art. 6 Para. 1 Clause 1 a) DSGVO.
3.6 Email contact
If you contact us (e.g. using the contact form or e-mail), we will process your information to process the request and in the event that follow-up questions arise.
If data processing is carried out to carry out pre-contractual measures at your request or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) DSGVO.
We only process other personal data if you consent to it (Art. 6 Para. 1 Clause 1 a) DSGVO) or we have a legitimate interest in processing your data (Art. 6 Para. 1 Clause 1 f) DSGVO) , A legitimate interest lies e.g. For example, responding to your email.
4 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about the use of this website by site visitors is usually transferred to a Google server in the USA and stored there.
This is also our legitimate interest in accordance with Art 6 (1) sentence 1 f) DSGVO.
Google has submitted to the Privacy Shield Agreement between the European Union and the USA and has been certified. As a result, Google is committed to complying with the standards and regulations of European data protection law. You can find more information in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). This will, however, shorten your Google IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): Deactivate Google Analytics
5 storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
In some cases, the legislator provides for the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed otherwise and will be deleted after the statutory retention period has expired.
6 Your rights as a data subject
According to the applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request by email or post, clearly identifying yourself, to the address given in Section 1.
Below you will find an overview of your rights.
6.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
You have the right to receive confirmation from us at any time as to whether your personal data is being processed. If this is the case, you have the right to request free information about the personal data stored about you, as well as a copy of this data. There is also a right to the following information:
- the processing purposes;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right to correction or deletion of your personal data or restriction of processing by the person responsible or a right to object to this processing;
- the right to lodge a complaint with a supervisory authority;
- if the personal data is not collected from you, all available information about the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with Art. 22 Para. 1 and 4 DSGVO and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
- If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate guarantees in accordance with Art. 46 DSGVO in connection with the transfer.
6.2 Right to rectification
You have the right to request us to correct and, if necessary, complete your personal data.
You have the right to request us to correct any incorrect personal data concerning you immediately. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
6.3 Right to deletion (“Right to be forgotten”)
In a number of cases, we are obliged to delete your personal data.
According to Art. 17 Para. 1 DSGVO, you have the right to ask us to delete your personal data immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based in accordance with Art. 6 Para. 1 Clause 1 a) DSGVO or Art. 9 Para. 2 a) DSGVO, and there is no other legal basis for the processing.
- You object to the processing in accordance with Article 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21 (2) DSGVO.
- The personal data was processed illegally.
- The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which we are subject.
- The personal data were collected in relation to information society services offered in accordance with Art. 8 Para. 1 DSGVO.
- If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 Para. 1 DSGVO, we take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, in order to be responsible for data processing, who are responsible for the personal data Process data to inform you that you have asked them to delete all links to this personal data or to copy or replicate this personal data.
6.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
You have the right to request that we restrict processing if one of the following conditions is met:
- you contest the accuracy of the personal data for a period of time that enables us to verify the accuracy of the personal data,
- the processing is unlawful and you refused to delete the personal data and instead requested that the use of the personal data be restricted;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
- You have objected to the processing in accordance with Art. 21 Para. 1 DSGVO, as long as it is not certain whether the legitimate reasons of our company outweigh yours.
6.5 Right to data portability
You have the right to receive, transmit, or have us transmit personal data relating to you in a machine-readable manner.
In detail: You have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person in charge without hindrance from us, provided that
- the processing is based on consent in accordance with Art. 6 Para. 1 S. 1 a) DSGVO or Art. 9 Para. 2 a) DSGVO or on a contract in accordance with Art. 6 Para. 1 S. 1 b) DSGVO and
- processing is carried out using automated processes.
When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, insofar as this is technically feasible.
6.6 Right to object
You have the right to object to the lawful processing of your personal data by us if this is due to your particular situation and your interests in processing do not outweigh ours.
You have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 Clause 1 e) or f) DSGVO for reasons arising from your particular situation; this also applies to profiling based on these provisions. We no longer process the personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising.
You have the right to object to the processing of your personal data relating to you, for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DSGVO, for reasons that arise from your particular situation unless the processing is necessary to fulfill a task in the public interest.
6.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which has legal effect on you or similarly significantly affects you.
There is no automated decision-making based on the personal data collected.
6.8 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
6.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged violation, if you believe that the processing of your personal data is unlawful.
7 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical options.
Your personal data will be encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from third-party access.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Disruptions, interruptions or failures cannot be excluded. The servers we use are regularly backed up carefully.
8 Disclosure of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company.
If and insofar as we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (“order processing”), we contractually oblige contract processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
A data transfer to places or persons outside the EU outside of the case mentioned in section 4 of this declaration does not take place and is not planned.
9 Data protection officer
If you have any questions or concerns about data protection, please contact our data protection officer:
Wittich Industriebodensanierung GmbH
Töpferstraße 16 B